CANCELLATION POLICY
Please understand that when you forget or cancel your appointment without giving enough notice, I miss the opportunity to fill that appointment time, and clients on my waiting list miss the opportunity to receive services. I will remind you of your appointment 5 days in advance because I know how easy it is to forget an appointment you booked a while back.
CANCELLATION FEES
Cancellation fees will apply if you fail to give appropriate notice that you will not be able to make your appointment.
If this is your first short notice cancellation I may decide to waive the cancellation fee depending on the circumstances. Repeat offenders will be asked to pay in full to secure their booking.
Appointments cancelled with less than 10 DAYS notice will forfeit their booking fee of 50%.
Appointments cancelled or no shows with less than 48 hours notice will incur 100% of the cost.
The cancellation policy gives me time to inform my clients on my waiting list of any availability and keeps my schedules filled.
My aim is to provide you with an excellent level of service and my policies help me to achieve this.
Thank you for your understanding…